Audit Consulting Group CRM — Custom Business Management System

A custom-built CRM system designed to streamline client management, task tracking and internal workflows for an accounting and consulting company.

We developed a custom CRM system for Audit Consulting Group to optimise internal processes, improve client management and enhance team productivity.

The system was designed to centralise all client data, automate daily operations and provide managers with full visibility over tasks and performance.

By combining a clean interface with powerful functionality, the CRM helps the company efficiently manage clients, monitor deadlines and coordinate team activities in one place.

Client Management System

The CRM includes a comprehensive client management module that allows storing and organising all client-related information in one place.

Client Profile Creation
Contact Information Storage
File Upload & Management
Notes & Communication History
Reporting Deadlines Tracking

Task & Workflow Management

We implemented a structured task system that allows managers to assign, track and control daily operations.

Task Creation & Assignment
Daily / Weekly / Monthly Planning
Task Status Tracking
Priority Management
Notifications & Updates

Manager Access & Role System

Each manager has a personalised dashboard with access only to their assigned clients and tasks.

Role-Based Access Control
Personal Manager Dashboard
Client Ownership System
Performance Visibility
Secure Data Access

Internal Tools & Resources

The CRM includes a dedicated section for internal materials and resources to support team operations.

Useful Materials Library
Document Templates
Internal Guidelines
Email Templates
Knowledge Base

Financial & Client Activity Tracking

The system provides tools for tracking payments, services and client activity.

Payment Tracking
Service Management
Activity History
Client Status Monitoring
Reporting Overview

Result Section

The CRM system significantly improved internal efficiency, reduced manual work and enhanced control over client processes.

Centralised client data
Improved team productivity
Better task control
Scalable system architecture
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